The ICT service

Starz character

Starz Plus Primary Service (powered by eSchools)

Starz Plus is the new Online Learning Platform or Virtual Learning Environment (VLE) used by pupils across Cambridgeshire Primary, Nursery and Special Phase schools.  The ICT Service manages the online site to inspire and support users, going far beyond delivering just the technology. 

Starz Plus Primary Service Logo

Vibrant learning communities have been built within Starz Plus with a centrally managed range of resources, activities and projects open to schools and pupils who participate. The ICT Service is proud of the way that it ican support teachers to inspire children to share and learn.  A learning platform like this also has a role to play as a key tool for developing pupils’ esafety skills and helping them to keep safe whenever they are online.

There are some significant and exciting changes for the academic year 2013/14 as The ICT Service has a new partnership with eSchools to deliver the technology behind the New Starz Plus Learning Platform Service launching in September 2013.  

Schools can be assured that by signing up to the annual New Starz Plus service they will benefit from an updated learning platform and the dedicated support and extra guidance services provided by the ICT curriculum advisors.

Starz Plus Primary Service home page image

For a look at what the New Starz Plus Service (powered by eSchools) will provide and to see what learners can achieve, go to      

Sign up for the Starz Plus Learning Platform Service 2013/14 is now available.  Further details are available here

Priced for Cambridgeshire Schools at £4.50 per pupil on roll for the 2013/14 Academic Year*

What schools will continue to receive from The ICT Service with the Starz Plus Primary Service:

  • Dedicated email and telephone support. 
  • Esafety incident support.
  • Guidance from The ICT Service curriculum advisors.
  • CPD programme throughout the year to support ‘Learning Platform Steps to Adoption’.
  • Free governor and parent accounts.
  • Access to age appropriate activities, resources and projects throughout the year.

Additional Starz Plus Primary Service elements from September 2013:

  • Integration with SIMS.
  • Automated account and class creation.
  • Automated child links for parental accounts.
  • Dynamic updates throughout the day.
  • Accredited Competence in Esafety (ACE):  access to the age appropriate esafety scheme for primary pupils (in-line with OfSTED ‘Inspecting Esafety’ recommendations September 2012).
  • Parental email – free email facility to keep your parents informed.
  • Basic school website provision.
  • Integrated daily pupil registration that feeds straight back into SIMS.
  • Annual sign-up (no three-year lock in).
  • Options to pay by instalment.
E-safety Starz character


* Charges are based on January 2014 census figures.

Governor Starz Character Teacher Starz Character Pupil Starz Character Parent Starz Character Office Starz Character



Subscription to the Starz Plus Primary Service for Cambridgeshire Schools is £4.50 per pupil on roll.

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what people say…

  • I always find the technical team extremely helpful and knowledgeable and very patient with whatever question you ask!

    Emily Lewney, Bar Hill Community Primary School

  • Our Technician always goes the extra mile for us. He understands our school needs and limitations. He is considered to be one of our school team.

    Primary School Headteacher

  • Lorraine on The ICT Service Helpline was very patient and friendly and seemed genuinely pleased to be helping me.

    Sheena Marsh, Sawtry Infant School

  • The trainers was very happy to answer all questions so that we are able to use the system in the most effective way for our school

    Alison Rowbotham, The Weatheralls Primary School

  • ...really helplful during a very stressful time...

    Secondary School ICT Technician

  • I just wanted to let you know how happy we have been with a recent server installation at school. Great service and so prompt.

    Head, Abbots Ripton C of E Primary School

  • Really clear, easy to follow course with some great ideas.

    Sarah Dodsworth, Wisbech St Mary Primary School

  • Always helpful to guide me through the troubled waters of the Post 16 Census! I don't know how I would manage without them.

    Christine Bradshaw, St Ivo School

  • Very helpful, I like the way that The ICT Service can come on to the system remotely it saves so much time!

    Chris Cater, Cottenham Primary School

  • Emma always explains what you need to do very clearly and is extremely helpful - Thank you

    Sue Scott, Alderman Payne Primary School

  • Thank you. The e-safety session was one of the best uses of time that I have had for a long while.

    E-Safety Course

  • We have used The ICT Service now for many years, and have the highest praise for all the departments we deal with (we couldn’t live without our ICT technician or the helpdesk!).

    Weatheralls Primary School

  • I found the whole session incredibly useful. You gave us lots of useful resources to take back to school and even more to think about.

    E-Safety Course

  • All courses that I have attended are so helpful and are explained in terms that I can understand and I am not afraid to ask questions.

    Sarah Walker, Thorndown Primary School

  • I have been in this job over 10 years and find the team a comfort at times of stress over jobs that have gone wrong. They are a credit to the service.

    Rebecca Mack, Business Manager, The Fields CC

  • Everyone I deal with on the Helpline is helpful and patient especially understanding the pressures we're under. It's lovely to know we have an efficient team available when needed.

    Lynn Hilling, The Vine Primary School

  • I attended a truly fantastic course which has really opened my eyes to how I can use SIMS to support my data analysis.

    Yasmin Trace, Hatton Park Primary School

  • The course answered all my questions but went far beyond my expectations. Very good value for money. I also appreciate the handbook.

    Margaret Carpenter, Longsands Academy

  • I was given extremely clear and understandable instructions to help me find my way through difficulties.

    Sue Bardell, LLDD Team, CCC

  • I don't know what I would do without The ICT helpline. I have always found them to be friendly and supportive whenever I have called

    Primary School Secretary

  • The Helpline are always great when I ring and try to sort the problem there and then at all times if possible. Great service.

    Paula Beeby, Coates Primary School

latest tweet

  • Scheduled downtime is complete, all services are back online. For support, contact The ICT Service Helpline on 0300 300 0000 #ICTDowntime

    1 week

Tel:0300 300 0000