Regularly scheduled on-site ICT Support
Choose a visit schedule to suit your school
Scheduled Technician Support from The ICT Service means your school can benefit from regular on-site visits by an experienced, capable and approachable ICT Technician - a real member of your school's team.
Get your School an ICT Equipment Audit
Are you ‘age aware’ and regularly update your ICT equipment?
The ICT Service recommends that schools undertake an IT Equipment Audit every 3 – 4 years. We offer Lite or Enhanced Audit options.
Book your training courses online for Autumn Term 2015
Full course details available
We provide courses and training to support all your MIS, School Improvement, Computing Curriculum and E-Safety needs
School Website Service
Design, Training and First Line Support
Does your school need a website that’s easy to manage, that can be delivered to you for your own school staff to administer, and is supported by friendly staff at The ICT Service?
Taking Care of Your Data with the Cloud Backup Service
Remove the need to retain, maintain and invest in a local backup solution
If your school is looking to save time and money, consider Cloud Backups from The ICT Service
Still running Windows XP on your devices?
Time to upgrade your school devices and software with a choice of Rescue Bundles
Our Rescue Bundles provide schools with a choice of new Desktop PCs or Laptops with a Windows 7 Licence and Installation included
Is your school getting the right level of support?
Choose from our Core or Enhanced packages or, to maximise the annual benefit, choose EnhancedPlus
Our support packages are built to help ensure your school is saving time and money in the long term
Does your school need more Admin Support?
The Admin Angels are here to help
Competitively priced at £25 per hour, far less than consultancy rates - our experienced Admin Angels help schools with staff shortages and provide the additional resources needed.
The Guide to Services 2015-16
All the details that maintained Primary, Special and Nursery Schools need
You can also request the price list for your school type and contact our Customer Service Team for any help with choosing the right services for your school.
Choose a Session Bundle
Discounted Consultancy and Training Packages
Explore some specific Session Bundles put together by our teams of ELearning and MIS / School Improvement Consultants
E-Safety Session Bundles
Choose a Session or Discounted Bundle
To help you respond to the local and national context we offer sessions for Staff Awareness Raising, E-Safety Policy Review / Development, Parental E-Safety Talks, In-Class Awareness Raising Experience Sessions and an Staff E-Safety Survey.
ICT Equipment Advice & Bespoke Quotations
Equipment Sales, Installation and Upgrades from The ICT Service
Talk to us. No matter how big or small your future plans are, whether you need just one PC upgrade or an entire new build project with hundreds of devices.
Starz+ Learning Platform
Making the best of your investment
Starz+ is a learning platform designed specifically for primary schools in Cambridgeshire. It provides an age-appropriate system where pupils can practise online safety and minimise E-Safety risks.
ACE (Accreditation of Competence in E-Safety)
An age appropriate E-Safety programme of classroom activities
Help children develop their skills and confidence in the digital world.
The ICT Service
We are driven by a commitment to education. We believe that ICT can make a significant difference to children’s learning and well-being and that it is business-critical for schools. We believe that Britain’s future depends upon the development of citizens who are creative, confident and responsible users of technology.
Our ambition is to be recognised across the East of England as leaders in the field of educational ICT.
Monday - Thursday 8.00am - 5.00pm
Fridays 8.00am - 4.30pm
Call 0300 300 0000 or email email@example.com
Saturday 12 December 2015
7.00am - 7.00pm
The ICT Service has a broad range of expertise and experience working with schools in Cambridgeshire and beyond. We understand the demands facing school leaders and practitioners and work closely with them to develop a coherent approach to strategies for ICT.
- briefings Fortnightly Briefing 22 October 2015 General news round-up from The ICT Service 22-10-2015
- helplines Correction to Helplines EXTRA - Preparation for the School Workforce Census If you use the Cambridgeshire payscales there is new award file containing Teachers Award September 2015 and non-teaching January 2015 available for download and import 14-10-2015
Helplines EXTRA - Preparation for the School Workforce Census
The annual School Workforce Census (SWC) takes place on Thursday 5 November 2015. Be ready for the changes!
- briefings Fortnightly Briefing 8 October 2015 General news round-up from The ICT Service 09-10-2015
- briefings Fortnightly Briefing 25 September 2015 General news round-up from The ICT Service 25-09-2015
- news EU Code Week The third edition of EU Code Week will take place from 10 - 18 October 2015. 25-09-2015
- news Celebration of Women in Science - 13 October 2015 Ada Lovelace Day - an international celebration of the achievements of women in science, technology, engineering and maths (STEM). 25-09-2015
We invite our customers to use our online form to quickly let us know if you have a request or an incident to report.
Let us know if you would like to receive any of our regular email newsletters direct to your inbox.
Add products to your basket to enquire about multiple services
what people say…
Really clear, easy to follow course with some great ideas.
Sarah Dodsworth, Wisbech St Mary Primary School
Everyone I deal with on the Helpline is helpful and patient especially understanding the pressures we're under. It's lovely to know we have an efficient team available when needed.
Lynn Hilling, The Vine Primary School
Very helpful, I like the way that The ICT Service can come on to the system remotely it saves so much time!
Chris Cater, Cottenham Primary School
Always helpful to guide me through the troubled waters of the Post 16 Census! I don't know how I would manage without them.
Christine Bradshaw, St Ivo School
I was given extremely clear and understandable instructions to help me find my way through difficulties.
Sue Bardell, LLDD Team, CCC
I have been in this job over 10 years and find the team a comfort at times of stress over jobs that have gone wrong. They are a credit to the service.
Rebecca Mack, Business Manager, The Fields CC
Thank you. The e-safety session was one of the best uses of time that I have had for a long while.
The Helpline are always great when I ring and try to sort the problem there and then at all times if possible. Great service.
Paula Beeby, Coates Primary School
Lorraine on The ICT Service Helpline was very patient and friendly and seemed genuinely pleased to be helping me.
Sheena Marsh, Sawtry Infant School
Emma always explains what you need to do very clearly and is extremely helpful - Thank you
Sue Scott, Alderman Payne Primary School
We have used The ICT Service now for many years, and have the highest praise for all the departments we deal with (we couldn’t live without our ICT technician or the helpdesk!).
Weatheralls Primary School
All courses that I have attended are so helpful and are explained in terms that I can understand and I am not afraid to ask questions.
Sarah Walker, Thorndown Primary School
The trainers was very happy to answer all questions so that we are able to use the system in the most effective way for our school
Alison Rowbotham, The Weatheralls Primary School
I always find the technical team extremely helpful and knowledgeable and very patient with whatever question you ask!
Emily Lewney, Bar Hill Community Primary School
Our Technician always goes the extra mile for us. He understands our school needs and limitations. He is considered to be one of our school team.
Primary School Headteacher
I attended a truly fantastic course which has really opened my eyes to how I can use SIMS to support my data analysis.
Yasmin Trace, Hatton Park Primary School
The course answered all my questions but went far beyond my expectations. Very good value for money. I also appreciate the handbook.
Margaret Carpenter, Longsands Academy
I don't know what I would do without The ICT helpline. I have always found them to be friendly and supportive whenever I have called
Primary School Secretary
...really helplful during a very stressful time...
Secondary School ICT Technician
I found the whole session incredibly useful. You gave us lots of useful resources to take back to school and even more to think about.